Data protection declaration

The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
ZERMATTERS
Martin Blatter
3920 Zermatt
Email: info(at)zermatters.ch
Website: https://www.zermatters.ch/

General information

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
In cooperation with our hosting providers, we endeavor to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
By using this website, you consent to the collection, processing and use of data in accordance with the following description. This website can be visited without registration. Data such as pages called up or the name of the file called up, date and time are stored on the server for statistical purposes without this data being directly related to your person. Personal data, in particular name, address or e-mail address, are collected on a voluntary basis as far as possible. No data will be passed on to third parties without your consent.

Google AdWords

This website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, Google AdWords will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this - for example, by setting your browser to generally deactivate the automatic setting of cookies or to set your browser to block cookies from the domain "googleleadservices.com".
Please note that you may not delete the opt-out cookies as long as you do not wish measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Privacy policy for Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To deactivate Google Analytics, Google provides a browser plug-in at https://tools.google.com/dlpage/gaoptout?hl=de. Google Analytics uses cookies. These are small text files that make it possible to store specific user-related information on the user's device. These enable Google to analyze the use of our website. The information collected by the cookie about the use of our pages (including your IP address) is usually transferred to a Google server in the USA and stored there. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure an anonymized collection of IP addresses (so-called IP masking). If anonymization is active, Google shortens IP addresses within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which is why no conclusions can be drawn about your identity. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google complies with the data protection provisions of the "Privacy Shield" agreement and is registered with the "Privacy Shield" program of the US Department of Commerce and uses the information collected to evaluate the use of our websites, to compile reports for us in this regard and to provide us with other related services. You can find out more at https://www.google.com/intl/de/analytics/privacyoverview.html.

Order processing in the online store with customer account

We process the data of our customers in accordance with the data protection regulations of the Federal Government (Data Protection Act, DSG) and the EU GDPR, as part of the ordering processes in our online store, in order to enable them to select and order the selected products and services, as well as their payment and delivery, or execution.
The processed data includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. Processing is carried out for the purpose of providing contractual services in the context of operating an online store, billing, delivery and customer services. We use session cookies, e.g. for storing the contents of the shopping cart, and permanent cookies, e.g. for storing the login status.
The processing is carried out on the basis of Art. 6 para. 1 lit. b (execution of order processes) and c (legally required archiving) GDPR. The information marked as necessary is required to justify and fulfill the contract. We only disclose the data to third parties in the context of delivery, payment or within the scope of legal permissions and obligations. The data is only processed in third countries if this is necessary to fulfill the contract (e.g. at the customer's request for delivery or payment).
Users can optionally create a user account in which they can view their orders in particular. As part of the registration process, users are provided with the required mandatory information. The user accounts are not public and cannot be indexed by search engines, e.g. Google. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is necessary for commercial or tax law reasons in accordance with Art. 6 para. 1 lit. c GDPR. Information in the customer account remains until it is deleted with subsequent archiving in the event of a legal obligation. It is the responsibility of users to back up their data before the end of the contract in the event of termination.
We store the IP address and the time of the respective user action as part of the registration and renewed logins and use of our online services. This data is stored on the basis of our legitimate interests as well as those of the user to protect against misuse and other unauthorized use. This data is not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c GDPR.
The deletion takes place after the expiry of legal warranty and comparable obligations, the necessity of storing the data is reviewed at irregular intervals. In the case of legal archiving obligations, deletion takes place after their expiry.

Newsletter

If you make a booking or purchase with us, send us an inquiry or request information or brochures, we process your personal data in accordance with Art. 6 para. 1 sentence 1 lit. b, f. You can also subscribe to our newsletter on our website. In the newsletters we inform you about innovations to our product/service, news and interesting facts, as far as possible and known to us, tailored to your interests and vacation wishes. When you subscribe to the newsletter, we collect and store the data that you enter in the input mask (e.g. surname, first name, e-mail address, postal address and enrich this with interests that are known to us from your vacation wishes). We use your data for direct marketing within the meaning of Article 21 GDPR and Article 6(1)(f) GDPR in order to send you customized information about our services. Your data will not be passed on to third parties. Subscription to the newsletter is only possible with your consent. The double opt-in procedure is used for registration.
We also use your child's date of birth to send booking-related direct marketing emails. We will always send emails to the parental email address provided during the booking process. You can object to this use at any time with effect for the future.
You can easily revoke your consent to receive direct marketing emails and the newsletter at any time by using the unsubscribe function in the newsletter sent to you. We use the data exclusively for sending direct marketing measures and newsletters.
We use the "NumBirds" service from Sports and Tourism Digital Services GmbH, 6020 Innsbruck, Brixnerstraße 3/3 to create the newsletter. To protect the confidentiality of your personal data, we have concluded a data processing agreement with the company.

Amendments

We may amend this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you of the change by e-mail or other suitable means in the event of an update.

Privacy policy for SSL encryption

This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Questions for the data protection officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization listed at the beginning of this privacy policy directly.